Avalon Burlington

Since I moved to Avalon Burlington from Cambridge, all the staff provides great maintenance and service for residents. I have great experiences here. Definitely, I would recommend Avalon Burlington when anybody wants to move to Burlington. Moreover, monthly leasing fee seems reasonable, compared to other places. I was lucky to stay at Avalon Burlington! 👍

I absolutely love the staff here, especially, Frank, Dan, Cassidy, Justin, and all staff members in the offfice, for the great job they do! These guys are forever polite, very helpful, very kind and always prompt with everything they do! I appreciate them every much and that is why I have resided here going to 9 years! Thank you so much for all you do and for keeping us looking good and always happy💕 Nay Lim, you are going to be so missed! Thank you so much for your being so helpful, so patient, and for your professionalism! Everything you did, was always done with so much kindness and a smile and so expeditiously!! My family and I wish you the best in your new endeavors!! On 12/11/2023, we had a leak in the bathroom from upstairs at night, which we reported to Bill the supervisor, who sprang into action immediately, sending over two amazing techs, Aaron and Steve who came with very assuring knowledge that they would get to the bottom of the issue expeditiously, which they did. Immediately, the remediation team was called and all work was in progress. Because of the loud equipment and my children being allergic to possible mold, Jacy, the Community Coordinator, arranged a hotel with meals for the night, which we were so grateful! From the beginning to the end, Bill, Aaron, and Steve, were constantly checking on the progress of the contractors who worked on completing the job. Aaron, went an extra mile when the contractor did not report to replace the ceiling, he called in another contractor who did a beautiful job. Bill, Aaron, Steve, and Jacy, thank you for making us feel comfortable in our home❤️

Corporate run apartment building that only cares about money, maximizing profits, and increasing rent as much as they can each renewal. Multiple shootings in the span of months. Management doesn’t care. Promised added security that lasted a week. Once you sign a lease, they only care about you paying them. Front office not helpful or accommodating whatsoever.

Appreciation, My wife and I would like to express our appreciation to the amazing members of our community maintainance team. We remember Steven as a name but we love you all guys. We appreciate your punctuality, professionalism and above all we appreciate your genuine care. In multiple instances, they didn’t just come by to complete a pending service request go wrap up their day, they went above and beyond that to give suggestions and calling external vendors and services to find out what was the best solution for our request. Words cannot express our gratitude. You are valued asset and one of the most important reasons for which we stayed in this amazing community among other qualifications. Keep the great work up!!